Few groups have captured the attention of cybersecurity professionals and industry leaders as forcefully as Scattered Spider. Recently, a wave of cyberattacks rocked several well-known British high street retailers. One particularly high-profile attack has been attributed to this sophisticated group of cybercriminals, sparking widespread concern across the retail sector.  What makes Scattered Spider a formidable adversary is not just their technical skill, but their agility, persistence, and use of sophisticated social engineering tactics. This blog post aims to shed light on their operations, explore a recent ransomware campaign, and most importantly, provide actionable recommendations to help organisations bolster their defences.