Privacy Policy

Introduction

This Privacy Policy outlines Cybergen (Cybergen Security Ltd) (" we ", " our " or " the Company ") practices with respect to information collected from users who access our website at www.cybergensecurity.co.uk (" Site "), or otherwise share personal information with us (collectively: " Users ").

Grounds for data collection 

Processing of your personal information (meaning, any information which may potentially allow your identification with reasonable means; hereinafter " Personal Information ") is necessary for the performance of our contractual obligations towards you and providing you with our services, to protect our legitimate interests and for compliance with legal and financial regulatory obligations to which we are subject.

In certain cases, where required by law or where no other lawful basis applies, we will request your explicit consent before processing your Personal Information (Article 6(1)(a) GDPR). You will always be given a clear and informed choice to provide or withdraw such consent. We encourage all Users to carefully review this Privacy Policy to make informed decisions regarding their Personal Information.

We encourage our Users to carefully read the Privacy Policy and use it to make informed decisions. 

What information we collect?

We collect two types of data and information from Users. 

1. Non-Personal Information

This is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via your use of the Site (“ Non-personal Information ”). This may include aggregated usage information and technical information transmitted by your device, such as browser type, operating system, language preferences, access times, and browsing behaviour (pages viewed, actions, clicks, etc.). 

2. Personal Information

This is individually identifiable information, namely information that identifies an individual or may with reasonable effort identify an individual. This includes:

• Device Information: Geolocation data, IP address, MAC address, UUID and other unique identifiers.
• Personal details you submit, such as your name, email address, company name, phone number, and any other data submitted through our website. 

None of your personal information is sold or rented to any third party outside the Cybergen Security business. Sometimes, there may be a requirement to share your information purely for the sole purpose of carrying out our cyber security services, which could include a demo of a vendor product or service, for example, in this case third parties would be able to see your email address in order to carry out the demo. 

How do we receive information about you?

We collect Personal Information from the following sources:

• Voluntarily provided personal details during the site registration or communication;
• Use or access of our Site in connection with our services;
• Third party providers, services and public registers (e.g., traffic analytics vendors).

How We Use That Information

We do not rent or sell Personal Information with third parties except as described in this Privacy Policy.

We use collected information for:

• Communication regarding our services, updates and technical issues;
• Website improvement through statistical and analytical purposes.

We may also transfer or disclose Personal Information to our subsidiaries, affiliated companies and subcontractors for:

• Hosting and operating the Site;
• Personalised user experience, and this includes personalised display, Google and/or other third-parties we use to ensure your experience is the best it can be on our site;
• Providing you with our services;
• Storing and processing such information on our behalf; 
• Advertising, analytics, and performance monitoring
• Marketing offers and promotional communications;
• Legal compliance and law enforcement cooperation

User Rights

You may request to: 

1. Confirm if your data is being processed and access it.
2. Receive a machine-readable copy of your provided information.
3. Rectify inaccurate data.
4. Request erasure of your personal information.
5. Object to or restrict processing.
6. Request to restrict processing of your personal information by us.
7. Lodge a complaint with a supervisory authority.

If you wish to exercise any of the aforementioned rights, or receive more information, please contact our Data Protection Officer (“DPO”) using the details provided below: sales@cybergensecurity.co.uk.

Retention



We retain personal data as long as necessary to:

• Provide our services;
• Fulfil legal obligations;
• Resolve disputes and enforce policies.

Cookies

We and our trusted partners use cookies and similar technologies for site functionality and to enhance user experience. 

A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 

The Site uses the following types of cookies:

a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 

b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 

c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics or content providers (e.g., Google Analytics) who monitor and analyse web access.

Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly, and your online experience may be limited.

We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

Third party collection of information

This policy only covers information we collect. Third-party sites and services may have separate privacy practices. We encourage reviewing their terms and policies individually.

How do we safeguard your information?

We use industry-standard security protocols and require third parties to uphold similar standards and expect the same from our third parties. However, no method is completely secure, and we cannot guarantee absolute protection.

Transfer of data outside the EEA 

When data is transferred outside the EEA, we ensure appropriate safeguards through: - Transfers to countries approved by the European Commission. Legal agreements ensuring adequate protection.

We may use a third-party advertising technology to serve advertisements when you access the Site. This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

Advertisements

We may use a third-party advertising technologies (e.g., cookies) to . display tailored ad This technology uses your information with regards to your use of the Services to serve advertisements to you (e.g., by placing third-party cookies on your web browser). 

You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information about this practice by NAI and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.

Marketing

We may use your Personal Information for promotional purposes, such as to provide you with promotional materials concerning our services, which we believe may interest you. 

Out of respect to your right to privacy,  you may opt out of marketing by unsubscribing via links provided in our communications. If you unsubscribe, we will remove your email address and/or telephone number from our marketing distribution lists and store them in an unsubscribe list within HubSpot to meet our legal obligation. 

Corporate transaction

In the event of a merger, acquisition or asset sale, personal data may be transferred, with the acquiring entity assuming the rights and obligations of this policy.

Minors

Our services are not directed at children. We do not knowingly collect data from minors. Parents or guardians who become aware of data collection from a minor should contact us immediately at sales@cybergensecurity.co.uk.

Updates or amendments to this Privacy Policy

We may revise this Privacy Policy periodically. Material changes will take immediate effect upon posting. Continued use of the Site indicates acceptance of the revised policy. The last revision will be reflected in the "Last modified" section. 

How to contact us

If you have any general questions about the Site or the information we collect about you and how we use it, you can contact us at sales@cybergensecurity.co.uk.

Last Modified: June 2025